Casino Hostess

• Our casino hosts are here to make your visit the best it can be. Think of these knowledgeable professionals as your guides to everything the Tropicana Las Vegas has to offer. Delivering the utmost in personalized service, our hosts can get you a seat at the tables, a room at the hotel, concert tickets, dinner reservations, stay & play packages – they can even help plan your next.
• Casino Hosts The goal of our casino hosts is to ensure the guest has the very best possible experience and enjoys their visit. JOLIENE NORIEGA, PLAYER DEVELOPMENT MANAGER Joliene is a Tulalip Tribes member that has worked in the casino industry for more than 25 years.

Casino Host Job

'Being explained what to say in situations while you have a guest live. I learned so many tips on what to say and what not to say when attempting to drive business. Gaining confidence. It was a great experience. Nick really makes you feel comfortable while teaching everything he can to improve your selling techniques.' – Casino Host, Mystic Lake Casino

Let us host you. Let our team of casino host and customer development executives provide you with an unrivaled gaming and entertainment experience. Take your game to the next level with these highly talented professionals, ready to deliver exceptional service. Close Dining Reservation.

Casino Host Training:

Casino Players are looking to be interacted with. Inspired. Encouraged. Challenged and Heard. Meeting, interacting, and managing a casino guest and building relationships is vital to sustaining and growing your market, promoting brand loyalty. Maintaining current player account information to ensure database integrity and creating incremental revenue. Knowing a casino gaming guest gaming propensity is crucial in knowing your player. Your players gaming budget, gaming history, loyalty, and a trained casino host team will be made up of individuals who excel in building relationships. They will be acute on human interaction and the opportunity it affords them to better position themselves to increase business. It's not about, 'my players love me'

• Incentive Program
• Standard Operating Procedures
• Floor Responsibilities
• Table Games Protocol
• Host Department Structure
• Commission
• Comping

CASINO FLOOR VISIBILITY

• Topics include: Delivering the VIP experience
• Table & Slot Opportunities and Protocols
• Players Club Interaction
• Responding to Calls
• Comp Decisions
• Acquisition of New Players
• Cutting into New Players
• Obtaining Contact Information
• Interdepartmental Skills
• Qualifying Guests, Casino Sales Tactics
• Maintaining Database
• and all aspects of Casino Player Development

Casino Host Boot Camp:

I spend a certain amount of days on the casino floor observing hosts behavior and floor opportunities. Casino igri lord of ocean city md. I discuss my results with casino management and my plan of action for the following days. Once approved I spend time on the casino floor shadowing the casino hosts through their everyday duties. We know a trained casino host team will be skilled at anticipating your casino guest's wants and needs during high visibility times on the casino floor. A trained casino host team will understand the importance and opportunity in accepting phone calls, walk-ups to the Rewards Center, and casino table games pit and floor calls. Not only in providing service for all guests in the casino but understanding the importance and opportunity to qualify all guests. They are responsible for all player segments: Active, Inactive, Declining, fostering lower level players, and any Outer Market. A trained casino host team is thorough and detailed in preparations made for VIP guests and follow ups. They understand that every guest interaction and request is an opportunity to create retention. Players are looking to be interacted with. Inspired, encouraged, challenged and Heard. Casino host boot camp covers all aspects of player development and casino host training. It instills casino hosts with the core values of casino player development.

57625 | Gaming Industry Experience Required

Casino Host

Casino Hostess

Bally's Atlantic City

Atlantic City, New Jersey 08401
United States

Jan 13, 2021

Feb 13, 2021

Full Time

Marketing

The Casino Host develops players for repeat visits.

Principal Duties and Responsibilities

• Enhances the growth of gaming revenues through increased visitation and play consolidation of players.
• Creates loyalty among valued customers by building lasting relationships and effectively utilizing marketing techniques.
• Creates a fun-filled, welcoming experience for guests
• Maintains close ties with guests through personal contact by phone and in person.
• Greets charter arrivals at Atlantic City airport
• Greets guests upon check-in/ check-out, in the casino and participates in special events.
• Anticipates guests' needs and quickly responds to guests' requests to arrange transportation and accommodations.
• Uses sound judgment and makes good decisions in accordance with established comp guidelines.
• Handles difficult guests and situations in a calm, professional and prudent manner.
• Fully complies with all applicable rules, regulations, laws, and policies, and conducts themselves with highest levels of integrity and honesty.

Supervisory Responsibility
None

CASINO FLOOR VISIBILITY

• Topics include: Delivering the VIP experience
• Table & Slot Opportunities and Protocols
• Players Club Interaction
• Responding to Calls
• Comp Decisions
• Acquisition of New Players
• Cutting into New Players
• Obtaining Contact Information
• Interdepartmental Skills
• Qualifying Guests, Casino Sales Tactics
• Maintaining Database
• and all aspects of Casino Player Development

Casino Host Boot Camp:

I spend a certain amount of days on the casino floor observing hosts behavior and floor opportunities. Casino igri lord of ocean city md. I discuss my results with casino management and my plan of action for the following days. Once approved I spend time on the casino floor shadowing the casino hosts through their everyday duties. We know a trained casino host team will be skilled at anticipating your casino guest's wants and needs during high visibility times on the casino floor. A trained casino host team will understand the importance and opportunity in accepting phone calls, walk-ups to the Rewards Center, and casino table games pit and floor calls. Not only in providing service for all guests in the casino but understanding the importance and opportunity to qualify all guests. They are responsible for all player segments: Active, Inactive, Declining, fostering lower level players, and any Outer Market. A trained casino host team is thorough and detailed in preparations made for VIP guests and follow ups. They understand that every guest interaction and request is an opportunity to create retention. Players are looking to be interacted with. Inspired, encouraged, challenged and Heard. Casino host boot camp covers all aspects of player development and casino host training. It instills casino hosts with the core values of casino player development.

57625 | Gaming Industry Experience Required

Casino Host

Casino Hostess

Bally's Atlantic City

Atlantic City, New Jersey 08401
United States

Jan 13, 2021

Feb 13, 2021

Full Time

Marketing

The Casino Host develops players for repeat visits.

Principal Duties and Responsibilities

• Enhances the growth of gaming revenues through increased visitation and play consolidation of players.
• Creates loyalty among valued customers by building lasting relationships and effectively utilizing marketing techniques.
• Creates a fun-filled, welcoming experience for guests
• Maintains close ties with guests through personal contact by phone and in person.
• Greets charter arrivals at Atlantic City airport
• Greets guests upon check-in/ check-out, in the casino and participates in special events.
• Anticipates guests' needs and quickly responds to guests' requests to arrange transportation and accommodations.
• Uses sound judgment and makes good decisions in accordance with established comp guidelines.
• Handles difficult guests and situations in a calm, professional and prudent manner.
• Fully complies with all applicable rules, regulations, laws, and policies, and conducts themselves with highest levels of integrity and honesty.

Supervisory Responsibility
None

GAMING INDUSTRY EXPERIENCE IS REQUIRED

Preferred Education and Experience

• College degree in Marketing, Hotel or Business preferred but not required.
• Must have a minimum of 2 years Casino Host, National Casino Marketing, or VIP Services experience in a major gaming operation, preferably in Atlantic City.

Qualifications

Casino Hostess Allas

• Must have a proven track record of personally providing excellent customer service.
• Must possess excellent interpersonal, communication, team-building and problem-solving skills.
• Must be willing to work any shift when necessary.
• Must be able to speak, read, write, and understand English. Bilingual a plus.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed, professional appearance.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Work Environment

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes

Physical Demands

Hollywood Casino Hostess

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. Abandoned casino videos on the beach. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

All applicants must be able to demonstrate their US work authorization during the employment verification process.

What Is A Casino Host